Parts & Service

We’re your trusted partner in OEE. Keep operations running smoothly with our 24/7 customer support.

919-772-8383

Axon offers a full range of aftermarket parts and field service support for Axon shrink sleeve and tamper evident band systems as well as Styrotech stretch sleeve systems. Axon Aftermarket Parts include Replacement Parts, Container Handling Parts, Tooling, Conversions, and Upgrades.

We maintain a large inventory of spare and replacement parts in our Raleigh, NC facility. Same-day shipment of all in-stock parts is part of our commitment to excellent customer service.

Axon Field Services include Emergency Service, Installation & Commissioning, OEM Machine Evaluations For Pre-owned Axon & Styrotech Equipment, Proactive Maintenance Service Programs , and Training.

Our Aftermarket team is available to serve you from 8:00 am to 5:00 pm EST Monday through Friday. Outside of normal business hours, we offer operator-assisted 24/7/365 telephone support.

For ALL Axon Aftermarket Inquiries Regarding:

  • Parts
  • Parts Quotations
  • Service
  • Service Scheduling
  • Tooling
  • Retrofits
  • OEM Machine Evaluations
Contact Parts & Service

Toll-Free Phone: 800-598-8601
-or- 919-772-8383
For Parts: Ext. 2
For Service: Ext. 3
Fax: 919-772-5575
Email: axon.support@promachbuilt.com

Axon Aftermarket
3080 Business Park Drive
Suite 103
Raleigh, NC 27610

PMMI Certified Trainer Program

Axon is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints